This series provides an opportunity for leaders to understand how the LG organization is structured and to discuss the critical success factors necessary for implementation of the LG strategic plan. The goal of this series is to provide information through facilitated discussions and networking with peers.

 

Target Audience: LG Leader Group & Aspiring Leaders

 

Time: Quarterly, 1.5 hour sessions

 

Topics	Table Discussions	Core Strategies Addressed
LG: Our System	Defining our corporate structure @ LG Demographics of workforce Our leadership team Means of communication Our core strategies Community partnerships / citizenship	Generate selective growth through expanded service mix and markets   Provide consistent quality and enable an extraordinary experience   Foster a collaborative approach to mission and citizenship
Baldrige: Framework for Performance Excellence	What is Baldrige? Our organization profile Identify Baldrige core values Profile of Excellence: what makes them outstanding LG committee structure for pursuit of Baldrige Benefit and value of this process	Human Capital: LG has a sufficient workforce of skilled and motivated people   Provide consistent quality and enable an extraordinary experience
How to Create an Extraordinary Experience @ LG	"I" Teams Defining an experience economy and why it is important in healthcare Strategies for operationalizing @ LG Intentional Individual Interactive Interpret Inspirational Institute Patient as Guest Physician as Partner A Health System A Collaborative Enterprise A Trusted Guide / Caregiver	Provide consistent quality and enable an extraordinary experience   Human Capital: LG has a sufficient workforce of skilled and motivated people who care about what they do, care about each other, and are commited to LG experience vision    Foster a collaborative approach to mission and citizenship   Physician relations: LG has highly qualified physicians leading clinical teams committed to exceptional clinical and service level care
Diversity and Inclusion	TBD	Provide consistent quality and enable an extraordinary experience   Human Capital: LG has a sufficient workforce of skilled and motivated people who care about what they do, care about each other, and are commited to LG experience vision

 

Register in Netlearning, curriculum topic “Ask and Learn”.

 

For more information about the Center for Leadership, Management, & Innovation, contact:

Catherine Stover

Chair, Leadership, Management, & Innovation

Institute for Professional Development

Lancaster General College of Nursing and Health Sciences

(717) 544-4182

cmstover@lancastergeneralcollege.edu

Updated 1/7/08