The Frontline Healthcare Worker Center for Excellence offers educational opportunities for frontline staff. Course details are available in the brief descriptions below. Registration is through Net Learning or program coordinator Kathleen Scott ext. 47689.
<<— Our current Frontline Healthcare Worker course catalog and schedule is on the left navigator under Educational Schedules or
click here.
Understanding Myself and Others
Course Description: Through a study of temperament and behavioral goals, participants will better understand the reasons they and those around them behave as they do.
Objectives:
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Become familiar with the process of self-reflection.
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Discover approaches to consider attitudes, styles and behaviors of self and others.
Stress Management
Course Description: Learn techniques to help you deal with the stress in your life.
Objectives:
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Learn how stress affects us physically, mentally and emotionally.
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Find ways to achieve work/life balance.
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Discover ways to manage stress.
Budgeting
Course Description: Learn the 7 Secrets of successful budgeting.
Objectives:
Anger Management
Course Description: Learn ways to handle your anger in a healthy and productive manner.
Objectives:
Workplace Skills for Success
Course Description: Develop techniques to improve your workplace performance.
Objectives:
Diversity
Course Description: Learn ways to interact positively within a diverse work environment.
Objectives:
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Define what diversity means at LG.
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Understand how diversity makes good business sense at LG.
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Discuss ways to positively interact within a diverse work environment.
Healthy Food Choices
Course Description: Learn to make healthy choices for snacks, cooking and eating out.
Objectives:
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Identify elements of the ideal diet for optimum health.
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Interpret information listed on food nutrition labels.
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Gather tips and suggestions for eating well.
Credit and You
Course Description: Learn how to check, improve and maintain good credit.
Objectives:
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Understand what credit (or debt) is.
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Understand the proper use of credit.
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Know how to establish good credit.
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Become familiar with a credit report.
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Know how to challenge your credit report.
Healthy Communication
Course Description: Learn how to communicate in ways that engage cooperation and build healthy relationships.
Objectives:
Time Management
Course Description: Make the most of the time available to you. Get ideas for organizing yourself and your schedule.
Objectives:
Problem Solving and Conflict Management
Course Description: Appropriate steps for solving problems at work, at home and with other individuals.
Objectives:
• Learn techniques to get to the cause of the problem
• Find solutions to problems through various processes
Moving Well
Course Description: Strategies and skills to promote physical wellness.
Objectives:
• Learn ways to include exercise in your daily routine
• Learn more about the Fitness Center at LGH
Buying a Home
Course Description: What to look for in a first home purchase, and ways to access the financial opportunities available in mortgage lending.
Objectives:
• Learn more about the Homes in the City benefit to LGH employees
• Understand the home buying process
Listening and Respect
Course Description: A follow-up to Healthy Communication
Objectives:
• Learn ways to effectively listen to others and treat them with respect.
• Practice active listening
Computer Basics
Course Description: An intro or refresher on basics of using the workplace computer
Objectives:
• Practice accessing important LGH sites
• Learn how to maximize your use of the computer at work
Work/Life Balance
Course Description: How to manage the conflicting work/home responsibilities.
Objectives:
• Discover ways to reduce the stress of managing work and home
• Learn tips for accomplishing more each day
Multi-Generational Diversity
Course Description: Improve the workplace environment by better understanding the generational differences of co-workers
Objectives:
• Discover why other generations approach the job in a different manner
• Develop a better understanding of generational differences
Workplace Communication
Course Description: Techniques for effective communication in the workplace; clinical
language, and important signals for non-clinicians
Objectives:
• Learn signals and language that should be given immediate attention
• Find ways to be more effective as you communicate with supervisors and co-workers
Earth Conscious/Money Conscious
Course Description: What people can do to conserve resources and save money
Objectives:
• Learn tips for lowering energy costs
• Find ways to economize at home
Team Building
Course Description: Use the strengths of fellow-employees to cooperatively accomplish the departmental tasks.
Objectives:
• Learn ways to work together to do a better job
• Unleash the strengths of all tam members to maximize effectiveness on the job
LINKS to other LMI materials
See
Management for information on the LMI's Management curriculum.
REGISTER for Frontline Programs through Net Learning or by contacting;
Kathleen Scott, Program Coordinator
Frontline Healthcare Worker Center for Excellence
Institute for Professional Development
Lancaster General College of Nursing and Health Sciences
(717) 544-7689
ks017@lancastergeneralcollege.edu For more information about the Center for Leadership, Management, & Innovation, contact:
Catherine Stover, M.Ed
Director, Leadership, Management & Innovation
Institute for Professional Development
Lancaster General College of Nursing and Health Sciences
Phone (717) 544-4182
cmstover@lancastergeneralcollege.edu
Updated 01/08/10